Business Phone Systems and its Advantages


In any business or company, one of the most essential items to invest on is a new business phone service. It is quite important to have an easy and reliable communication process between you and your colleagues. Using a business phone company gives a professional vibe to your company and it can attract more customers. It also makes your communication system more organized with the features the phone service offers.

In order to choose a good business telephone product, you must know what features are helpful for your workplace. Also, consider the size of the system and where to put it within your office. It should provide accessibility to you and to your officemates. Also, the cost and the system’s upgrades should be considered. Some systems may be expensive in itself and its upgrades may be quite costly. Try to find a product that will suit all your needs at a reasonable price. An example of a good business telephone product is the VoiceOnyx office phones.

New business phone service is much more beneficial than your ordinary traditional telephone system. They are very smart in handling user administration and call routing. IP office phone systems can place your calls to individual agents or queues based on pre-established criteria. Customers are routed to the appropriate teams for their queries through the Interactive Voice Response system. A phone system is quite flexible in creating multiple auto attendant menus and nested menus to effectively manage your calls. Another feature of a phone system which is quite basic is the voicemail. This allows you to receive and send voicemail which can later be converted to email.

Group meetings can be accessible and easy with conferencing. It allows multiple accounts to share a single call which is often assisted by operators. Some phone systems also offer presence services which are comparable to group chat systems. However, it is exclusive for the members of your company. This particular feature is extremely useful because it eliminates the need to buy additional external communicator system. CRM feature in office phone systems provide business phone service which is handy for quick calls. Phone systems can be also customized to cater specific needs of your company.

Office phone systems are quite efficient even with just their basic features. This includes automated directory, call forwarding, auto attendant, call hold, conferencing, speed dial, and voicemail. These features help in managing the communication process in your office more effectively. It is quite flexible, quick, and easy to use and manage. To read more on the advantages of having office phone system, you can check out


Office Phones: A Guide


In today’s world that we are in now one way by which people earn the money that they have is by applying for a job in one of the many offices that are in different places now. There are even some who migrate to big cities because they think that the salary offered there by the offices would be bigger than the ones found in their own localities.

Now when you go offices there are certain things that you would notice that are there. One such common thing that you would find in an office are computers. This is because computers are now essential to being able to do the tasks that they need to do in an office. That is the reason why they use it there. Another thing that you would find in an office are office phones. This is because employees in the offices need to be phones to be able to make phone calls outside if they need to. For example they may call their clients outside using the business phone service that they have in their office.

Now typically for an office to have phone they choose a business phone company first. It is highly important they choose one that is credible in their place. When they choose a good telcom provider they will be guaranteed of excellent telephone lines at They may also study the different packages of different phone companies and then pick one that they think is the best deal for them. Usually when they buy a new business phone service it is the phone company that already provides the phone that comes with that service.

There are some companies that may have options when it comes to the phone that will be used by their customer. There are others however who just give the default phone service that they have. For additional facts and information about office phones, you can go to

If you are the owner of a company and you would want to install a new phone service in your new office then you need to make comparisons so that you can see the different features that they have. You can also take a look at the websites of these different phone companies so that you can get information about them. Then you can also ask them price quotes for the specific phone service that you are interested in getting from them. Having VoiceOnyx office phones is a must for any office that is operating now that is why you need to get one for your own office too.

Essential Etiquette Tips for Office Phones

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For all office routine programs, the workers will be involved in making calls or receiving them on the other end. Whether from clients or the same organization, you need to observe some very essential etiquette rules. This not facilitates healthy and smooth running of the business but also contributes to the best image of the business.

At the beginning of every conversation on the phone, ensure you identify yourself to the other person first. Let them know whom they are talking to before you say any other thing. Sometimes people call wrong characters, and failure to identify yourself can end up in receiving the information intended for someone else. Learn about VoiceOnyx voip business phone service here!

Always be sensitive to the kind of ton you wear when speaking. It is very obvious that some calls are made when sometimes one is tired at work or maybe had just had a bad conversation previously. This may be tempting to speak rudely to next person in line, but for good etiquette on office phones ensure you are sensitive to the tone of your voice to avoid hurting people. Don’t sound anxious or aggressive, and you need to have confidence and be relaxed before speaking to them. Know about VoiceOnyx here!

Avoid interruptions in the middle of a conversation. When you are set to make or receive an office call, detach yourself from any other conversations until you are done with the conversation. Avoid interruptions from people around you, or even just in case someone walks in the office. Avoid attending to them until you are done on the phone.

Not down precisely what you intend to pass across. Some people go blank once the call they were making has been received and find themselves forgetting completely what they wanted to say. To avoid such humiliating and embarrassing moments, one is encouraged to put down in notes form just a few points concerning the message they want to bring forth. The message needs to be specific and clear. If you want to learn more about office phones, you can visit

Always be quiet when you are not speaking. It is a good listening skill always to be quiet when you are not speaking. It gives the other person time to express themselves and help them understand and absorb what you have spoken to them. Do not to keep shouting and talking without giving them a chance to talk. It is very irritating to do such. As much you can always try to be silent when you are sure of not contributing to the conversation.